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Contractor Compliance Software for Healthcare & Aged Care

Every Worker Cleared Before They Reach a Resident or a Ward.

Contractor and workforce compliance software for hospitals, private hospital groups, and residential aged care providers. Screening, immunisation evidence, and site sign-in checked against the rule that actually applies, with proof ready the day a surveyor or an assessor asks.

Book a Demo See How It Works
  • Public hospitals & health districts
  • Private hospital groups
  • Residential aged care
  • Retirement living
A facilities engineer and an infection prevention nurse reviewing a permit on a tablet outside a hospital ward under renovation, warning tape and a hand-hygiene station visible behind them Every Worker screened before they reach a resident or a ward

ComplyFlow for Healthcare & Aged Care.

Contractor and workforce compliance software for hospitals, private hospital groups, and residential aged care. One record holds a Worker’s screening, immunisation evidence, and site clearance, matched to the rule the site actually runs under, whether that is a police certificate, an NDIS Worker Screening Clearance, or a hospital’s own credentialing rule.

  • Resident and patient are never the same button. Aged care homes and hospital wards run their own requirements, on the one record.
  • Screening tracked to the rule that applies. A police certificate or an NDIS Worker Screening Clearance, matched to the right Worker and the right expiry, not a generic one.
  • Immunisation evidence held like any other credential. Influenza evidence sighted and renewed on its own cycle, separate from licences and inductions.
  • Every sign-in becomes an outbreak record. Who was in a wing, or a ward, and when, answered in minutes, not a fortnight.

ComplyFlow Is Already Trusted in Retirement Living.

A retirement living operator already runs its contractor panel on ComplyFlow.

  • Retire Australia

The Numbers

The Numbers Behind Healthcare & Aged Care Compliance.

Public figures from the regulators and statisticians who set the rules this sector runs under, with the date each applies.

  • 29,100 serious Workers’ compensation claims from health care and social assistance in 2023-24, the most of any industry division

    Nearly one in five serious claims nationally came from this sector, from little more than a third of the workforce it covers. A contractor on your site carries the same risk as your own staff.

    Safe Work Australia, Key Work Health and Safety Statistics Australia 2025
  • Nov 2025 1 November: the day the Aged Care Act 2024 and the strengthened Aged Care Quality Standards both commenced

    The floor moved under every residential aged care provider on one day, along with a new Compliance and Enforcement Policy an assessor now works from.

    Aged Care Quality and Safety Commission, Strengthened Aged Care Quality Standards, 2025
  • 5 years how long an NDIS Worker Screening Clearance stays current for the aged care Workers and 'responsible persons' who hold one instead of a police certificate

    Five years outlasts most other credentials on a Worker’s file. A record that only checks a clearance when someone starts misses the one that quietly lapses two or three years into the job.

    NDIS Quality and Safeguards Commission, Worker Screening, 2026
  • 224,493 operational residential aged care places across 2,590 services run by 707 providers, at 89.9% occupancy, 30 June 2025

    A system this size cannot run its Worker and contractor checks on a spreadsheet held per building.

    AIHW Gen, Aged Care Service List, 30 June 2025

How It Helps

Digitised. Automated. AI-Reviewed. The Whole Worker Lifecycle, for Healthcare & Aged Care.

Three things make ComplyFlow different for hospitals, private hospital groups, and aged care providers, and every job on a ward or in a home draws on all three.

  • 01

    One Record for the Resident’s Home and the Hospital Ward.

    From the first screening check to the annual survey: hospitals, private hospital groups, and aged care homes all sit on the same record.

  • 02

    Screening & Sign-In Books, Digitised & Automated.

    The screening portal, the immunisation folder, and the visitor book become one system that checks, reminds, and reports on its own.

  • 03

    AI That Reads the Infection-Control Plan.

    Screening certificates, immunisation evidence, and infection-control plans read against your standard in seconds, reasons shown. Your people make the call.

What you do Digitise Automate AI
Screen a Worker or a 'responsible person' A police certificate or an NDIS Worker Screening Clearance uploaded and matched to the Worker’s role. Renewal reminders fire before the three-year or five-year window closes. The certificate is read and matched to the right rule; a mismatch is flagged before the Worker starts.
Credential a locum, a VMO, or an agency nurse AHPRA registration and facility scope-of-practice approval held against the Worker’s profile. A lapsed registration blocks the shift before it starts. Registration status is checked against the credential on upload.
Sight immunisation evidence Influenza evidence uploaded once and renewed on its own yearly cycle, separate from licences. A missing or expired record blocks a resident-facing shift. Evidence documents are read for the vaccine, the date, and the exemption, and matched against the requirement.
Induct a contractor into a ward or a home Site induction on the Worker’s phone before they arrive, specific to the building. An expired induction or licence blocks sign-in until it is renewed. Licences and tickets are checked as they are uploaded.
Sign in at the ward, the reception desk, or the front door A QR code or a tablet replaces the visitor and contractor sign-in book. Not cleared, not in; the live list updates itself. Ask your AI assistant who was in a wing or a home on a given day, via MCP.
Permit infection-control or high-risk work near a clinical area Infection-control sign-off, hot works, and ceiling-access permits raised on a phone. Routed to your engineering or infection prevention and control lead; closes with a time-stamped record. The plan behind the permit is read against your standard before approval.
Produce the record for an outbreak or a survey Every screening, immunisation record, induction, and sign-in kept per site, searchable by date and by ward or wing. A date-range export answers an outbreak investigation or a surveyor without a re-search. Ask in plain English who was on site, and against what requirement, and the record answers.

AI reads the document and shows its reasons. Your infection prevention and control, WHS, or quality team makes the final call, every time.

Who It Is For

What ComplyFlow Means for Me, in a Hospital or an Aged Care Home.

Find your job. Three lines show what changes for you.

  • Facilities & Engineering Services Manager

    • One requirement set across every site
    • Infection-control and engineering permits on one record
    • Surveyor’s audit answered without a site folder search

  • WHS Manager

    • Contractor safety documents checked before work starts
    • High-risk work permitted and closed out on phone
    • One export for the regulator, filtered by site

  • Infection Prevention & Control Lead

    • Infection-control sign-off attached to the permit
    • Hand hygiene and outbreak records searchable by date
    • Full sign-in list for a wing on demand

  • Quality & Compliance Manager

    • One requirement set across every home
    • Quality Indicator Program data ready ahead
    • ACQSC status tracked by home, not spreadsheet

  • Care Manager

    • Screening, training, and immunisation held against the roster
    • Resident-facing shift blocked if clearance lapses
    • Evidence ready before the ACQSC assessor asks

  • Personal Care Worker

    • Register once, upload evidence from your phone
    • A reminder before your clearance expires
    • One profile travels between the homes you work

  • Locum, VMO & Agency Clinician

    • AHPRA registration and scope of practice checked
    • Immunisation evidence held alongside your registration
    • Sign in once; the record does the rest

  • Security & Reception

    • Tablet or QR code replaces the sign-in book
    • Not cleared, not in, checked at the door
    • Live sign-in list doubles as the roll call
    Find out more

Features You’ll Love

The Jobs Healthcare & Aged Care Teams Do Every Week.

Four jobs a hospital, a private hospital group, or an aged care provider does every week, and what changes when they all run off one record.

Screen a Worker Against the Rule That Applies.

A direct care Worker uploads a police certificate; an NDIS-registered aged care home needs the NDIS Worker Screening Clearance instead, with no grace period. ComplyFlow reads the document, matches it to the right rule, and tracks the expiry that actually applies: three years for one, five for the other.

  • Police certificate or NDIS Worker Screening Clearance, tracked separately
  • A Worker’s status matches the rule for the site they work at
  • Renewal reminders fire before either window closes

Sight Immunisation Evidence Like Any Other Credential.

Influenza evidence is mandatory for entry to a resident-facing shift; other vaccines are about a resident’s own access, not a blanket rule for every visitor. ComplyFlow holds the evidence on its own renewal cycle, separate from licences and inductions, so a missing record is caught before the shift starts, not after.

  • Influenza evidence tracked on its own yearly cycle
  • A missing or expired record blocks a resident-facing shift
  • Medical exemptions held as evidence, not an email chain
A personal care Worker showing an immunisation record on her phone to a receptionist at the front desk of a residential aged care home

Sign In at the Ward or the Front Door.

A QR code at the ward entrance or the home’s front door. The contractor, agency clinician, or visitor scans in, the record checks their screening, immunisation, and induction, and the nurse in charge or the front-desk coordinator sees who is beside a patient or a resident right now. Not cleared, not in.

  • Works at a hospital ward entrance and an aged care home’s front door
  • Visitors, contractors, and agency clinicians on the same sign-in
  • A live list becomes the record an outbreak investigation asks for

Permit the Work That Touches a Clinical Area.

Ceiling access, hot works near a medical gas line, or renovation near a ward: the permit is raised on a phone, the plan behind it is read against your infection-control standard, your engineering or infection prevention and control lead approves it, and it closes with a record of who signed what and when.

  • Infection-control sign-off attached to the permit, not a separate email
  • Routed to the right approver: engineering, WHS, or infection prevention and control
  • Every permit kept, searchable, for the surveyor’s visit
A facilities contractor and an infection prevention and control nurse reviewing a permit on a tablet outside a ward under renovation, warning tape across the doorway behind them

The Numbers You Run On

The KPIs Healthcare & Aged Care Teams Report, and Where Each One Comes From.

The measures a surveyor, an assessor, or a board asks for.

Reads from names the ComplyFlow record each measure is read from. The targets are yours.

  1. Worker screening currency

    Share of your workforce whose screening clearance is in date

    Reads fromThe screening record, by Worker and site

  2. Immunisation evidence currency

    Whether influenza evidence is sighted and in date this season

    Reads fromImmunisation evidence tracked per person

  3. Quality Indicator Program submission readiness

    Whether your quarterly indicator data is ready before it’s due

    Reads fromRecords ComplyFlow holds, exportable before the deadline

  4. Hand hygiene compliance

    Where your facility sits against the national 80% benchmark

    Reads fromAudit results logged against the standard

  5. Uncleared sign-in attempts

    How often someone arrives without a current screening or induction record

    Reads fromEvery refusal at the gate, with reason

  6. Infection-control permit close-out time

    How long work stays open after the permit should have closed

    Reads fromPermit raised, approved, and closed, with a time

Fits Your Systems

Slots Into the Systems Healthcare & Aged Care Already Runs.

Read it left to right: where people, work, and screening data arrive, the one record that checks them, and where the proof goes.

Where people and work arrive

QR kiosks & tablets at the ward or the front doorContractors, visitors, and agency clinicians scan in on their own phone or your tablet built in
AHPRA & professional registrationLocums, agency nurses, and allied health contractors carry a registration ComplyFlow checks against
NDIS Worker Screening Database & state police checksThe two screening sources every clearance is verified against
CMMS & asset systemsSystems such as IBM Maximo or your own facility database raise the work order; the record clears the contractor
Microsoft & Okta sign-onYour people log in the way they already do SSO
PrequalificationWorkforce ComplianceTraining & InductionSite AccessVisitor Sign-InSite DocumentsDigital PermitsInspections & AuditsPlant & EquipmentIncident ManagementRisk Management ComplyFlow. One Record.

Where the proof goes

Power BI dashboardsCompliance by hospital, by home, or by ward
ACQSC & NSQHS reportingThe audit export a surveyor or an assessor asks for: every screening, permit, and sign-in, with a name and a time
Quality Indicator Program submissionThe record behind your quarterly indicators, ready before the twenty-first
AI assistants via MCPAsk ChatGPT, Claude, or Copilot who was on a ward or in a home, and when MCP
Legislation MonitorWhen a WHS Act, Regulation, or Code of Practice changes for your sites, you hear about it first

Sign-on, kiosks, and the Legislation Monitor are ComplyFlow’s own. Everything else connects through the open API and MCP, so if a screening source or a CMMS in your stack has an API, it belongs on this drawing.

Free From ComplyFlow. No Account Needed.

Know When a WHS Rule for Your Hospitals or Homes Changes, Before Your Auditor Does.

Free for anyone. It reads every Australian WHS Act, Regulation, and Code of Practice, turns each change into plain English, and rates how much it matters.

Sign Up Free No credit card. No sales call.

monitor.complyflow.com
The Legislation Monitor home page: Australian WHS legislation monitoring, completely free
  • 390 instruments across all nine Australian jurisdictions
  • A plain-English summary and a severity rating for every change
  • AI reads the change, a person checks it, a Tuesday digest tells you

Why Healthcare & Aged Care Teams Use It

What Healthcare & Aged Care Teams Get, in Plain Words.

Less chasing, fewer surprises at the door, and proof you can put in front of a surveyor, an assessor, or the board the day they ask.

A quality manager checking a tablet against a wall-mounted immunisation register in the corridor of a residential aged care home, a personal care Worker passing behind her

Stop Chasing Screening & Immunisation Evidence

Workers upload their own police certificate, NDIS Worker Screening Clearance, and immunisation evidence once, for every site you run. ComplyFlow reminds them before anything runs out.

Know Who Is on the Ward or in the Home Right Now

Every contractor, agency clinician, and visitor signs in at the desk or the door. If they are not cleared, you see it before they start, and the live list becomes your record for an outbreak or an evacuation.

Pass the Assessor’s Visit Without the Scramble

Every screening, immunisation record, permit, and sign-in is kept and searchable by site. When ACQSC, NSQHS, or your own auditor asks, you show them in minutes.

One Induction for Every Building You Run

A contractor inducts once on their phone and it counts on every hospital or home you manage. Ward-specific or infection-control rules sit on top where a site needs more.

Screening That Matches the Rule for the Site

A police certificate suffices at one home; an NDIS-registered provider needs the NDIS Worker Screening Clearance with no grace period. ComplyFlow tracks each Worker against the rule that actually applies to them.

Let AI Read the Infection-Control Plan

Upload a plan for work near a ward and AI checks it against your standard in seconds, then tells you what is missing. Your infection prevention and control team makes the final call.

Why ComplyFlow

Why Hospitals & Aged Care Homes Choose ComplyFlow, Not Another Point Solution.

Most hospitals and aged care homes run a screening database, a sign-in app, and a spreadsheet. Each does one job. The gap between them is where a lapsed clearance gets missed.

Screening databases used aloneThe NDIS Worker Screening Database and state police check portals, checked once and filed awayVisitor management appsOne job: the sign-in at the door, not the record behind itPaper sign-in books & spreadsheetsFree, and relies on every ward clerk or front-desk coordinator keeping it up ComplyFlowOne record, your standard
One record from a Worker’s screening to the ward or home they enter Not thereNot thereNot there Screening, immunisation, induction, and sign-in on the same record
Tracks a police certificate and an NDIS Worker Screening Clearance as two different rules PartlyNot thereNot there Each Worker matched to the clearance and the expiry that actually applies to them
Immunisation evidence held on its own renewal cycle Not thereNot thereNot there Influenza evidence tracked separately from licences and inductions
Sign-in that checks screening and immunisation before the door opens Not therePartlyNot there Not cleared, not in; the live list updates itself
Produces a full sign-in list for a wing or a ward on any date Not therePartlyNot there A date-range export ready for an outbreak investigation or a surveyor
Permits with the infection-control plan read against your standard Not thereNot thereNot there AI reads it; your infection prevention and control lead approves it
The contractor or agency clinician registers once, for every Client Not thereNot thereNot there One profile, every ComplyFlow Client, no fee per Client
Open API and MCP into your CMMS, BI, and AI tools PartlyPartlyNot there Power BI, your CMMS, and ChatGPT, Claude, or Copilot

This compares kinds of product, by how they are sold, not named vendors. Named comparisons, with dates and sources, live on the comparison pages.

Getting Started

We Set Up Your Sites. We Stay With You.

You are not handed a login and left to it. Our onboarding team builds your sites with you, brings your workforce and contractor panel across, and stays on hand once the first ward or home is live.

  • Mitch Bourne, ComplyFlow
  • Jessica Morgan, ComplyFlow
  • Sam Bourne, ComplyFlow
  • Phil Wallach, ComplyFlow
  • John McCann, ComplyFlow
  1. 1 We Map Your Sites & Requirements

    Every ward, home, or building, and what you need from a Worker or a contractor before they can enter: screening, immunisation evidence, inductions, infection-control permits.

  2. 2 We Load Your Workforce & Contractor Panel

    We invite your direct care Workers, locums, agency clinicians, and contractors to register and upload their documents, and answer their questions so your team does not have to.

  3. 3 We Put Sign-In at Every Ward, Home & Front Door

    QR codes and tablets where your people, contractors, and visitors arrive, tested before anyone relies on them.

  4. 4 You Go Live, We Stay Close

    Training for your team, written guides for everyone, and a support team that picks up the phone.

  • ISO 27001 certified ISO 27001Certified 2019
  • AWS Qualified Software Certified 2023
  • GDPR, General Data Protection Regulation Compliant 2020
  • Microsoft Okta Single sign-on

Security & Data

Certified, Audited & Hosted in Australia.

Your compliance record is the evidence you rely on when somebody asks, so where it lives and who can reach it matters. ComplyFlow is ISO 27001 certified, runs on AWS in Australia, and your people sign in with the accounts they already have.

Questions

Questions Healthcare & Aged Care Teams Ask Before They Book a Demo.

Does it handle both a police certificate and an NDIS Worker Screening Clearance?

Yes. Each Worker’s screening record is matched to the rule for the site they work at: a police certificate valid for three years, or an NDIS Worker Screening Clearance valid for five, with no grace period where a registered NDIS provider requires it. ComplyFlow tracks the expiry that applies to that Worker and reminds them before it lapses.

Can requirements differ by building within one group?

Yes. Requirements sit at the organisation level with extras per site: a hospital’s ward versus its car park, or one aged care home versus another in the same group. A Worker or a contractor uploads their documents once, and each site measures them against its own list.

Does it track influenza immunisation evidence separately from other credentials?

Yes. Immunisation evidence has its own renewal cycle in ComplyFlow, separate from licences and inductions, so a missing or expired record is caught before a resident-facing shift starts, not after.

Can it produce a full sign-in list for a ward or a home, for a date range?

Yes, if an outbreak or an ACQSC visit needs it. Every sign-in is kept and searchable by site and by date. A date-range export is ready in minutes, not the days a paper sign-in book takes to reconstruct.

Does it distinguish a locum’s or a VMO’s credentialing from a contractor’s insurance check?

Yes. AHPRA registration and facility scope-of-practice approval sit as their own record type, apart from a trade contractor’s insurance and licence, so each is checked against the right rule.

Does it connect to our CMMS or asset system?

Yes, through an open API, so a work order and a Worker’s clearance stay in step. Your CMMS or property system still raises the work order; ComplyFlow checks that the person turning up is screened, immunised, and cleared.

Is our data held in Australia, and does it support our existing single sign-on?

Yes. ComplyFlow runs on AWS in Australia and is ISO 27001 certified. Your people log in with Microsoft or Okta single sign-on, so there are no new passwords to manage.

How does it handle a stricter NDIS screening rule alongside a more flexible one, if we run both?

Each site’s requirements are set independently, so a registered NDIS provider’s no-grace-period rule and a non-NDIS home’s more flexible one both apply correctly, from the same account.

See It Against Your Own Wards, Homes & Workforce.

Book a 30-minute demo. We will show you ComplyFlow working with your kind of sites, your workforce, and your screening rules. No slides, no hard sell.

Book a Demo Speak to Us