Contact
Talk to Someone Who Has Set This Up Before.
Whether you are comparing systems, already a customer, or a contractor stuck on a document, there is a person at the other end of this page. Pick the door that fits and you will reach them first time.
- Sydney-based team, working Australian hours
- ISO 27001 certified for information security since 2019
- support@complyflow.com.au for customers and contractors
Pick Your Door
Three Reasons People Get in Touch. Three Doors.
Say which one you are and you will reach the right person first time.
-
Buying or comparing
Talk to Us About Your Sites.
A working conversation with someone who has set ComplyFlow up for portfolios, plants, and sites like yours. Your contractors, your requirements, your questions.
-
Already a customer
Get Help With Your Account.
The Help Centre answers most questions in a minute, with screenshots. For anything it does not, email support and a person picks it up.
-
Contractor or supplier
Stuck on Your Profile or a Document.
If a Client of yours runs ComplyFlow, the supplier guides walk through registering, adding Workers, and uploading documents. Support is the same team.
ComplyFlow Is Already Trusted.
Property, transport, resources, manufacturing, government, and more. The same team that set these up answers this page.
Send a Message
Tell Us What You Are Dealing With.
A short form, read by a person. Say what you run, roughly how many contractors and sites, and what is not working. You get a reply from someone who can answer, and if a demo is the right next step we will offer one.
- Which of your requirements ComplyFlow checks, and how
- What your contractors will see, and what they pay
- A straight answer on rollout for your number of sites
Who reads it
Bart CrowtherDirector of Sales
Jessica MorganCX Manager
Mitch BourneManaging Director
Start the Conversation
The same short form books a demo. Use the message box for anything else.
Questions
Questions People Ask Before They Get in Touch.
Who reads my message?
A ComplyFlow team member who can actually answer it. A buying question goes to the sales team; an account or document question goes to support. Both are ComplyFlow staff, and you get a reply from a named person, not a ticket number.
I am a contractor and my Client uses ComplyFlow. Who do I contact?
Start with the supplier and contractor guides in the Help Centre, which cover registering, adding your Workers, and uploading documents with screenshots. If you are still stuck, email support@complyflow.com.au with your company name and the Client you are working for. Your Client sets the requirements; we can help you meet them.
Can we see ComplyFlow with our own contractors and sites?
Yes, and that is the demo we prefer to give. Tell us your industry, how many sites and contractors you have, and the requirements you check, and we will show the product working on that rather than on slides.
What happens to what I type into the form?
The form is HubSpot’s, which is the CRM ComplyFlow runs, and what you enter goes to the ComplyFlow team and nowhere else. How we hold personal information is set out in the privacy policy, and the company is ISO 27001 certified for information security.