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Contractor Compliance Software for Airports & Ports

ASIC or MSIC Says Who. We Prove They’re Cleared.

For airport operators, port authorities, terminal operators, and the stevedores and trade contractors who work their land: one record for the licence, the insurance, and the induction behind every card. Proof for the regulator, the lessee company, or the board the day they ask.

  • Airports
  • Container terminals
  • Ports & harbours
  • Intermodal terminals
  • Stevedoring & wharf operations
  • Trade & tenant contractors
An airside operations manager checking a tablet beside a ground crew member in hi-vis on the apron, a jet bridge and aircraft fuselage behind them, ASIC lanyards visible on both Card cleared, induction current, before the gate opens

ComplyFlow for Airports & Ports.

Contractor compliance software for airports and ports. One record for every terminal, berth, apron, or intermodal yard you run, from the first check on a stevedore or trade contractor to the ASIC or MSIC recorded against them with its expiry, and the licence, insurance, and induction the card alone does not prove.

  • One record beside every ASIC and MSIC on your site. The card proves who they are. ComplyFlow holds it with its expiry date, and proves their insurance, licence, and induction are still current.
  • Your operations and security teams stop cross-checking spreadsheets. ComplyFlow chases the expiring insurance, licence, and induction instead, across every terminal or airport you run.
  • Audit-ready for the regulator, the lessee company, or the board above you. Every induction, permit, and inspection is kept and searchable by terminal, berth, or building.
  • Nobody uncleared reaches the apron, the wharf, or the yard. At a manned gate, an unmanned gate, or after hours, tenants’ and stevedores’ contractors included.

ComplyFlow Is Already Trusted at the Gate.

Terminal, port, and intermodal operators who run their contractor panel on one record.

  • National Intermodal
  • Toll

The Numbers

What the Regulators Say About Airports & Ports.

Public figures about the sector your terminal, berth, or apron sits inside, with the year each one applies to. What they mean for an airport or port operator is underneath each.

How It Helps

Digitised. Automated. AI-Reviewed. The Whole Contractor Lifecycle, for Airports & Ports.

Three things make ComplyFlow different for airport and port operators, and every job at the gate, the apron, or the berth draws on all three.

  • 01

    One Record, Every Card & Every Gate.

    From the first check on a stevedore or trade contractor to the ASIC or MSIC behind their card: one record, not a register per gate.

  • 02

    Your Procedures, Digitised & Automated.

    Sign-in book, permit pad, and induction folder become one system that chases, checks, and closes out on its own.

  • 03

    AI That Reads the SWMS & the Card.

    SWMS, certificates, and inductions read against your standard in seconds, reasons shown. Your people make the call.

What you do Digitise Automate AI
Prequalify a stevedore or trade contractor Company registers once; insurances, trade licences, and safety documents uploaded online. Expiry reminders and re-approvals go out on their own. Insurance certificates and safety documents read against your requirements; gaps shown.
Induct Workers, airside or on the wharf General terminal or airside induction on the Worker’s phone, before they arrive. Expired induction, licence, or card blocks sign-in until renewed. Licences and high-risk work tickets checked as they are uploaded.
Hold the ASIC or MSIC alongside everything else Card type and expiry recorded against the Worker, next to their induction, licence, and insurance. An expiring card is reminded the same way an expiring licence or insurance is. AI flags a Worker whose card, licence, or induction is about to expire, in the same review.
Authorise airside or wharf and yard driving Airside or wharf driving authorisation recorded against the Worker, separate from a general induction. Sign-in checks the driving authorisation is current before the gate opens for a vehicle. AI checks the driving authorisation and the dangerous goods licence together, where both apply.
Sign in at the gate, airside or on the wharf QR code or tablet at the terminal gate, the airside checkpoint, or the yard replaces the sign-in book. Record checked at the gate: not cleared, not in. Live list updates itself. Ask your AI assistant who is on site right now, via MCP.
Permit high-risk work near aircraft, cranes, or vessels Hot work, confined space, heights, and exclusion-zone permits on a phone. Routed to your authoriser; closes with a time-stamped record. The SWMS behind the permit read against your standard before approval.
Manage dangerous goods and biosecurity paperwork Dangerous goods licence and biosecurity awareness record held against the Worker. Expiry and renewal reminders sent before either lapses. Dangerous goods licences read against your requirement the same way any other licence is.
Report to the port, terminal, or airport lessee One searchable record per terminal, berth, or building, not a folder per gate. Live completion rates and scheduled reports into Power BI. Ask in plain English through ChatGPT, Claude, or Copilot; the answer comes from the record.

Card and licence checks are ComplyFlow’s; the ASIC and MSIC background checks themselves are AusCheck’s, not ours.

Who It Is For

What ComplyFlow Means for Me, at an Airport or a Port.

Find your job. The three lines below are what changes for you.

Features You’ll Love

The Features Airport & Port Teams Use Every Week.

Four jobs an operations team does every week across the terminal or airport, and what changes when they all run off one record.

One Standard, Every Terminal or Airport.

Set your requirements once: insurances, trade licences, dangerous goods tickets, SWMS for high-risk work, your induction. Every stevedore, trade contractor, and airside Worker is measured against the same list, whether they work a berth or an apron, and the dashboard shows who is short before they are booked.

  • Portfolio-wide requirement sets
  • Extras per terminal, berth, apron, or building where a site needs them
  • Contractors upload once, for every port or airport you run

Qantas became ComplyFlow’s first Client in aviation, in 2018.

Sign-In at the Gate Decides Who Works Today.

A QR code at the terminal gate, the airside checkpoint, or the wharf office, a kiosk at a staffed desk, or the Live Access app in the Worker’s own hand. The stevedore or trade contractor signs in, the record checks their induction, licence, insurance, and card, and the operations team sees who is on site right now. Not cleared, not in.

  • Works after hours and at unmanned gates
  • Tenants’ and shipping lines’ contractors on the same sign-in
  • A visitor register for a bonded store, kept to the government requirement
  • A live list for evacuations and musters
A stevedore in hi-vis and a hard hat scanning a QR sign-in code at a container terminal gate, stacked containers and a reachstacker behind him

Permits for the Work That Hurts People.

Hot work on a vessel, confined space in a ballast tank, working at heights on a gantry crane, an exclusion zone on the apron. The permit is raised on a phone, the SWMS behind it is read against your standard, your authoriser approves it, and it closes with a record of who signed what and when.

  • Hot works, heights, confined space, and exclusion zones
  • SWMS read against your rules before approval
  • Every permit kept, searchable, for the audit

Dangerous Goods & Biosecurity, Not Forgotten.

A dangerous goods driver licence, a biosecurity awareness record, an Airport Works Plan approval: the kind of document that sits outside a general induction and is easy to lose track of. ComplyFlow holds it against the Worker, next to everything else, and reminds them before it lapses.

  • Dangerous goods licences and biosecurity awareness records
  • Airport Works Plan approvals held against the Worker
  • Reminders before any of it expires
A truck driver in hi-vis checking a dangerous goods placard against a shipping container in an intermodal yard, gantry cranes in the distance

The Numbers You Run On

The KPIs an Airport or Port Team Reports, and Where Each One Comes From.

What a port, terminal, or airport lessee asks for, and where it comes from.

Reads from names the ComplyFlow record each measure is read from. The targets are yours.

  1. ASIC & MSIC currency rate

    Share of your workforce whose security card is still current

    Reads fromCard expiry held against the Worker record

  2. Contractor panel currency

    Share of your panel whose insurances, licences, and inductions are current

    Reads fromPrequalification record, by terminal or airport

  3. Induction before first shift

    Whether every Worker signed in had completed induction and authorisation

    Reads fromSign-in checked against the induction record

  4. Permit close-out time

    How long high-risk work stays open after it should close

    Reads fromPermit raised, approved, and closed, with a time

  5. Incident & near-miss reporting timeliness

    How quickly an incident or hazard gets reported

    Reads fromTime from event to logged report

  6. Corrective action close-out rate

    Share of failed inspection items closed by their due date

    Reads fromEvery failed item as an owned, dated action

Fits Your Operating Stack

Slots Into the Systems Your Terminal or Airport Already Runs.

Read it left to right: where people and work turn up, the one record that checks them, and where the proof goes.

Where people and work arrive

QR kiosks & tablets at the gateStevedores and trade contractors scan in at the terminal gate, the airside checkpoint, or the wharf office built in
ASIC, MSIC & access controlCard readers and turnstiles tied to the government-issued ASIC and MSIC scheme
Terminal & airside operating systemsCargo systems such as Navis N4, or airside driving and access systems such as AIRDAT Passport, run the operation; the record clears who is doing the work
Asset & maintenance systemsSystems such as IBM Maximo and SAP Plant Maintenance raise the job; the record clears the trade
Microsoft & Okta sign-onYour people log in the way they already do SSO
PrequalificationWorkforce ComplianceTraining & InductionSite AccessVisitor Sign-InSite DocumentsDigital PermitsInspections & AuditsPlant & EquipmentIncident ManagementRisk Management ComplyFlow. One Record.

Where the proof goes

Power BI dashboardsCompliance by terminal, berth, or building, for the board above you
Gate operating systemsTruck booking and gate clearance systems check a driver’s status before the barrier lifts
Port, terminal & airport lessee reportingThe audit export: every check, approval, and sign-in, with a name and a time
AI assistants via MCPAsk ChatGPT, Claude, or Copilot who is on site and what is overdue MCP
Legislation MonitorWhen a WHS Act, Regulation, or Code changes, you hear about it first

Sign-on, kiosks, and the Legislation Monitor are ComplyFlow’s own. Everything else connects through the open API and MCP, so if a system in your stack has an API, it belongs on this drawing.

Free From ComplyFlow. No Account Needed.

Know When the WHS Rules for Your Terminal or Airport Change, Before Your Auditor Does.

Free for anyone. It reads every Australian WHS Act, Regulation, and Code of Practice, including the codes that cover stevedoring and high-risk plant, turns each change into plain English, and rates how much it matters.

Sign Up Free No credit card. No sales call.

monitor.complyflow.com
The Legislation Monitor home page: Australian WHS legislation monitoring, completely free
  • 390 instruments across all nine Australian jurisdictions
  • A plain-English summary and a severity rating for every change
  • AI reads the change, a person checks it, a Tuesday digest tells you

Why Operations Teams Use It

What Airport & Port Teams Get, in Plain Words.

Less chasing, fewer surprises at the gate, and proof you can put in front of the port, the lessee company, or the regulator the day they ask.

A landside building manager checking a tablet at an airport terminal’s contractor entrance, a maintenance contractor in hi-vis scanning an ID card at a turnstile behind her
A container terminal seen from the wharf, ship-to-shore cranes loading a vessel, the kind of site an operations team runs

Why ComplyFlow

Why Airport & Port Operators Choose ComplyFlow, Not Another Point Solution.

Most terminals and airports run an induction platform, a gate system, a permit pad, and a spreadsheet. Each does one job. The gaps between them are where a card gets missed.

Induction & contractor-management platformsBuilt for transport and logistics broadly, not for your card scheme specificallyThe port or airport’s own portal or spreadsheetFree, and relies on every gate keeping its own register currentSeparate systems per functionA terminal operating system, a gate system, and an access-control system that do not talk to each other ComplyFlowOne record, your standard
Holds the ASIC or MSIC expiry alongside the licence, the induction, and the insurance PartlyNot thereNot there One record for the government card and everything else it does not prove
Your requirements, not a generic transport-and-logistics standard PartlyBuilt inBuilt in Set once for the terminal or airport, extras per berth or building
Sign-in that checks the paperwork before the gate opens PartlyNot therePartly Not cleared, not in; the live list updates itself
Permits with the SWMS read against your rules Not thereNot therePartly AI reads it; your authoriser approves it
Works at an unmanned gate or an after-hours vessel working PartlyPartlyNot there The QR code works on the contractor’s own phone, any hour
A contractor registers once, for every port or airport it works Not thereNot thereNot there One profile, every ComplyFlow Client, no fee per Client
AI that reads documents against your requirements PartlyNot thereNot there Certificates, SWMS, and inductions, with the reasons shown
Open API and MCP into your terminal operating system, BI, and AI tools PartlyNot therePartly Power BI, your TOS or gate system, and ChatGPT, Claude, or Copilot

This compares kinds of product, by how they are sold, not named vendors. Named comparisons, with dates and sources, live on the comparison pages.

Getting Started

We Map Your Terminal or Airport. We Stay With You.

You are not handed a login and left to it. Our onboarding team builds your site with you, brings your contractor panel across, and stays on hand once the first gate is live.

  • Mitch Bourne, ComplyFlow
  • Jessica Morgan, ComplyFlow
  • Sam Bourne, ComplyFlow
  • Phil Wallach, ComplyFlow
  • John McCann, ComplyFlow
  1. 1 We Map Your Gates & Requirements

    Every terminal, berth, apron, or building, every sign-in point, and what you need from a stevedore or trade contractor before they can work: insurances, licences, ASIC or MSIC, inductions, high-risk permits.

  2. 2 We Load Your Contractor Panel

    We invite your stevedores, trade contractors, and tenants, help them register and upload their documents, and answer their questions so your operations team does not have to.

  3. 3 We Put Sign-In at Every Gate

    QR codes and tablets where your people and contractors arrive, airside or on the wharf, tested before anyone relies on them.

  4. 4 You Go Live, We Stay Close

    Training for your team, written guides for everyone, and a support team that picks up the phone.

  • ISO 27001 certified ISO 27001Certified 2019
  • AWS Qualified Software Certified 2023
  • GDPR, General Data Protection Regulation Compliant 2020
  • Microsoft Okta Single sign-on

Security & Data

Certified, Audited & Hosted in Australia.

Your compliance record is the evidence you rely on when somebody asks, so where it lives and who can reach it matters. ComplyFlow is ISO 27001 certified, runs on AWS in Australia, and your people sign in with the accounts they already have.

Questions

Questions Airport & Port Teams Ask Before They Book a Demo.

How does ComplyFlow handle the ASIC or MSIC card itself?

It does not replace it. AusCheck issues and manages the card; ComplyFlow holds its expiry against the Worker, next to their licence, insurance, and induction, and reminds you before any of it lapses.

Can a contractor’s induction and documents from one airport or port count at another site we operate?

Yes. A stevedore or trade contractor registers once and their documents travel with them to every ComplyFlow Client, including every terminal or airport in your own portfolio. Site-specific requirements sit on top.

How do you handle airside or wharf driving authorisation?

It is held as its own requirement, separate from a general site or terminal induction, and checked at sign-in the same way a licence or an insurance certificate is.

Does this replace our terminal operating system or our gate system?

No. Your terminal operating system still runs cargo operations and your gate system still clears trucks. ComplyFlow checks that the stevedore, driver, or trade contractor turning up is inducted, licensed, and cleared, and connects to those systems through an open API so the two agree.

Can a tenant’s or a shipping line’s contractor be checked at the same gate as our own panel?

Yes. They sign in through the same QR code or tablet, against the requirements you set, and appear on the same live list as your own contractor panel.

How do you handle dangerous goods movements and the licensing that goes with them?

A dangerous goods driver licence is held against the Worker like any other licence, checked at sign-in, and reminded before it expires.

What happens at an unmanned gate or an after-hours vessel working?

The QR code works on the contractor’s own phone around the clock. The record checks their induction, licence, insurance, and card status on the spot, and your operations team sees the sign-in from wherever they are.

Is our data held in Australia?

Yes. ComplyFlow runs on AWS in Australia and is ISO 27001 certified. Your people log in with Microsoft or Okta single sign-on, so there are no new passwords to manage.

See It Against Your Own Gates & Contractor Panel.

Book a 30-minute demo. We will show you ComplyFlow working with your kind of terminals or airports, your contractor panel, and your ASIC or MSIC requirements. No slides, no hard sell.

  • ISO 27001
  • Hosted on AWS
  • Microsoft & Okta SSO
  • API & MCP
  • Data in Australia

Compliance you can prove, instantly.