Our Story

Founded in 2009, ComplyFlow has evolved from a Sydney startup to a global leader in AI-powered compliance and safety management solutions, serving major clients across construction, property, logistics, manufacturing, and government sectors.

story

2009

Founded with a Vision

Founded in Manly, Sydney by Phil Wallach, Mitch Bourne, and Sam Bourne, ComplyFlow was created to simplify compliance and risk management across industries. The team developed a robust platform meeting the highest standards for regulated industries.

2011

First Major Clients

ComplyFlow secured its first major civil construction clients, establishing a foundation in an industry with complex compliance needs. These partnerships helped refine the platform while addressing real-world challenges in safety compliance.

2014

Expansion into Government and Education

ComplyFlow won Australian Catholic University and the Department of Home Affairs as clients, marking entry into education and government sectors. This expansion demonstrated the platform's versatility beyond construction.

2015

Major Infrastructure Projects

ComplyFlow was engaged on the $1.6 billion Toowoomba Second Range Crossing project with Ferrovial Agroman Australia and Acciona Infrastructure. This project refined their offerings while managing compliance, contractor safety, and plant management for a major infrastructure development.

2016

International Expansion

The company launched its first international project (D4R7) in another language, marking ComplyFlow's initial steps toward global operations and demonstrating platform flexibility across regulatory environments.

2018

Award-Winning Solutions

ComplyFlow won "H&S Solution of the Year" at the Australian Construction Awards, establishing industry leadership in safety compliance. Qantas became the first aviation client, replacing Avetta and showcasing the platform's ability to serve highly regulated industries.

2019

Governance and Industry Milestones

  • Bob Denby welcomed as the first Chairman of the Board, bringing 35+ years of executive
  • leadership experience
  • Won the BHP FastTrack Challenge against 27 competitors
  • Secured ISO27001 Certification
  • Began developing a new industry service model
  • BlueScope Steel became the first manufacturing client

Founders Mitch & Sam Bourne pictured right/below.

2020

Expanding Client Base

  • Secured a 10+ year contract for D4C Sydney Water project
  • Won TOLL Group and OZ Minerals, both implementing the new industry service model pricing with projections of 30,000+ future users

2021

Service Model Innovation

ComplyFlow launched its disruptive "Connect" service model with significant marketing investment. This one-profile platform enables contractors to share compliance data with unlimited clients for one fee while preserving unique client requirements.

2022

Global Expansion

ComplyFlow joined the Investment NSW Global Export Program, bringing industry expertise to UK markets. The company targeted UK businesses seeking efficient compliance management solutions for complex regulatory environments.

2023

AWS Certification

ComplyFlow achieved AWS Qualified Software status, reinforcing the platform's security, scalability, and reliability. This certification validated the company's commitment to enterprise-grade infrastructure and positioned ComplyFlow to better serve clients with stringent data security requirements.

2024

Platform Transformation

2024 marked the completion of comprehensive system refactoring and a new design system launch. These improvements delivered enhanced user experience and positioned ComplyFlow for its next growth phase with more powerful features across all industries.

2025

AI Platform Innovation

ComplyFlow introduced its AI safety agent platform featuring custom agent builders for automated compliance processes, smart inspections, and streamlined safety operations, setting new industry standards for efficiency.